· Maintain accurate records for driver hours, holidays, sickness, and accident reporting
· Ensure full compliance with health & safety, security policies, and Safe Systems of Work (SSOW)
· Communicate effectively with team members and support the transport team during absences
· Respond to customer service queries and assist with general distribution office tasks
· Perform clerical duties including photocopying, filing, yard checks, and depot open/lock procedures
· Support wider distribution operations as needed, within reasonable management requests
· Manage driver communications, workloads, and route planning using computer systems
· A strong Customer Service ethic who approaches their role with energy and enthusiasm
· Mature approach, pragmatic, tenacious with attention to detail.
· Dedicated to getting the job done but able to have ‘fun’ as well.
· Assertive, can do, makes things happen attitude.
· Passionate and creative thinker, able to translate to pragmatic solutions.
· Flexible and adaptable to evolving business needs
· Able to multi-task.
· Hard working / flexible.
· Quicker thinker – challenge and change process
· Ability to learn and push yourself to progress with the company
As part of the team, you will enjoy plenty of benefits:
· Competitive salary of £***.
· Contribution to your pension scheme for the twilight years.
· Fantastic Sharesave option where colleagues can buy Dunelm shares monthly at a discounted rate to build up an investment for that rainy day.
· Cycle to work scheme to help keep colleagues fit and help with air pollution, travel costs, tax and national insurance.
· A cool 15% discount on all Dunelm products, in-store and online to help make your house a 'Home'.