Paralegal

The key responsibilities, with support from the team and Legal Counsel specifically, are to manage our low risk/low value contract approval process, customer claims and complaints and brand protection third party supplier process.

However, you will also support the legal team in other areas, take on tasks and responsibilities over time and learn how an in-house legal team works. Opportunity to learn and develop in an experience small in-house legal team within a growing, dynamic business.

The principal paralegal duties are set out below:

• With support, manage the low risk/low value contract review and approval process.
• Assisting with Small Claims management.
• IP – compliance monitoring. 
• Checking Legal post and distributing as needed.
• Draft letters on our templates.
• Data/GDPR - supporting where needed.
• Take minutes in calls/meetings where needed. 
• Diary management to assist team.
• Assist improving administration and organisation.
• Managing WIP, improving WIP management and reporting and collating reports on Legal matters – adding deadline dates and notice periods to diaries. 
• Training – administration and coordination of internal and external ad hoc training.
• Data retention management for legal team.
• Support Customer Contact Centre where needed and with escalated queries.
•  Management of the Legal Compliance Calendar to ensure policies are reviewed annually and training is provided regularly.

Essential skills

• Law degree or part way through a law degree or other similar qualification.
• Willingness to learn.
• Organised and efficient approach to work.
• Problem solving and analytical skills.
• Relationship building and team working skills to work in cross functional role.
• You must apply attention to detail in every aspect of work, ensuring a high standard of accuracy.
• You must be PC literate – particularly with Microsoft Office.
• Manage and prioritise a varied workload.

• Experience in retail or consumer facing environment.
• Knowledge of some legal areas such as GDPR

Behaviours

• Connecting - by building deep relationships, collaborating and creating broad networks that create mutual benefits
• Team Working - is coming together to achieve collective success, building trust and supporting each other
• Communicating - by sharing information, influencing and engaging others, creating common understanding
• Adapting - by continually learning from experiences, experimenting and embracing change
• Make it Happen - means planning and prioritising, focusing on outcomes and delivering at pace