Our Warehouse Zone Managers play a vital part in the smooth running of our two Stoke Distribution Centres, which together span over 1 million sq ft of operational space. You’ll be based at one site but may be required to support either location depending on business needs.
Each site is made up of several departments that work together to ensure our products reach customers efficiently—whether that’s internal teams, store deliveries, eCommerce, or 2‑person home delivery. Departments include Inbound, Outbound, Picking, Waste/Dekit, Web, and MHE Operations (FLT, LLOP, MLLOP, VNA).
As a Zone Manager, you’ll lead the people and processes within a defined operational area, creating an efficient, safe, and customer‑focused working environment. You’ll proactively manage Health & Safety, drive performance against KPIs, and play a key role in building an engaged, motivated team. Colleague engagement is central to how we work at Dunelm, and our eNPS score helps us continually improve the experience of our teams.