Home. There’s no place like it.
And there’s no feeling like helping people create the joy of feeling truly at home. At Dunelm, that’s what we do. We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.
The Non-Stock Procurement function plays a central role in supporting Dunelm to achieve strong commercial value, appropriate risk management and robust governance across third-party spend. The team oversees procurement activity outside of resale goods, partnering closely with the business to shape how non-stock spend is planned, challenged and managed. Remit includes procurement from professional services, technology, marketing, logistics, and property suppliers, and indirect operational spend. Working closely with Finance, Legal and senior business stakeholders, the team supports strategic decision-making and delivers strong commercial outcomes. As the function continues to mature, there is a clear expectation that Non-Stock Procurement will engage earlier in planning cycles and strengthen commercial insight to deliver improved cost and value outcomes for the business.
The Head of Non-Stock Procurement sits at the centre of Dunelm’s ongoing focus on cost discipline and is accountable for the governance, optimisation and performance uplift of c.£300m+ of annual non-stock spend, operating as the single senior point of accountability across the enterprise. Therefore, the role comes with a clear mandate to materially increase the operational effectiveness, pace, and commercial impact of the Non-Stock Procurement function, evolving it from a predominantly reactive model to a more proactive, insight-led and value-driving capability.
The role partners closely with senior leaders to enable investment decisions, shape demand earlier in the lifecycle, improve cost of ownership, and actively challenge demand and manage cost, whilst balancing commercial opportunity with control and risk management. It also plays a key role in embedding clear procurement processes (working closely with the Head of Legal to ensure alignment with legal reviews and processes) and developing a high-performing Procurement team. This role needs to operate effectively in a fast-moving, margin-sensitive retail environment where pace, pragmatism and commercial judgement are critical.