Think of your Zone like your favourite room at home – it should always be ready to welcome guests, run smoothly, and feel like everything’s in its right place. Here’s what you’ll be getting stuck into:
Plan to succeed
You’ll make sure your Zone is always ready to meet the needs of the business – like a well-fluffed cushion, it’s all about being prepared and looking good while doing it.
Team up with Shift Managers
Work closely with them to understand what great service looks like in your Zone – then help shape plans that make things even better.
Keep it tidy
We’re big on house-pride. You’ll make sure your Zone is clean, organised, and always looking its best.
Lead the way
You’ll be the kind of leader who lifts people up – motivating, recognising great work, and keeping the team feeling positive and proud.
Set the direction
Make sure everyone knows what we’re aiming for and how they can help us get there. Clear goals, clear wins.
Keep the convo going
From team chats to training sessions, you’ll build a space where people feel heard, supported, and part of something good.
Live our values
You’ll help bring our policies to life – not just ticking boxes, but making sure they’re understood, embraced, and part of how we work every day.
Own your Zone
Treat it like it’s your own little business. You’ll spot opportunities, solve problems, and make smart decisions that help us grow.
Bring the energy
You’ve got a “let’s do this” attitude. Whether it’s a challenge or a chance to shine, you’re ready to roll up your sleeves.
Keep improving
You’ll lead the charge on making things better – from small tweaks to big changes, you’ll help us build a culture that’s always moving forward.