Senior Creative Manager

External Advertising Start DatePosted:
14 May 2025
Location
Hybrid (London/Leicester)
Vacancy Type
Permanent
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Overview

Home. There’s no place like it. And there’s no feeling like helping people create the joy of feeling truly at home.

At Dunelm, that’s what we do.

We’re the UK's number one choice for homewares because we make home life lovelier for our customers. And the caring and supportive culture we've created makes this a place you'll feel right at home too.

Join Our Brand Marketing and Creative Team and help us create a stronger connection with our customers and make Dunelm their go-to shopping destination?

What You'll Do:

  • Boost Brand Affinity: Generate increased brand affinity, awareness, and consideration among customers.
  • Encourage Loyalty: Inspire existing customers to shop with us more often and attract new customers to consider Dunelm.
  • Champion Our Brand: Support our brand platform, The Home of Homes, across all channels—from ATL to organic social—with consistent creative and a unified tone of voice.
  • Collaborate Closely: Work hand-in-hand with the Commercial, Digital Trading, and Digital Marketing teams to ensure seamless promotion of our fantastic product offering.

Why You'll Love It Here:

  • Creative Environment: Be part of a dynamic and innovative team.
  • Impactful Work: Make a real difference in how customers perceive and interact with our brand.
  • Collaborative Spirit: Enjoy working closely with various teams to bring our brand vision to life.
  • Growth Opportunities: Take advantage of opportunities for personal and professional development.

The Creative team comprises four sub-teams: Design, Copy & Editorial, Studio and Packaging. These teams are the guardians of brand creative, delivering seasonal and campaign content and solutions that fuel our channels.

The Senior Creative Manager is an experienced conceptual creative lead, focused on developing a strong team of digital and print designers to deliver campaign creative and editorial content which celebrates our product offer, underpinned by our brand platform, The Home of Homes.

You'll oversee our seasonal and campaign creative, from concepts and art direction, to shoots, toolkits and execution, embedding direction for the duration of campaigns.

You'll motivate and grow our talent to deliver creative solutions across our channels, in line with our brand guidelines, driving saliency and consistency. You'll also champion the team and share creative work with the business. 

D&I statement
Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations. We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education. We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our colleagues. We are seeking applications from candidates who share our values and celebrate diversity in all its forms.
Work your way

Work your way

We want our colleagues to feel at home wherever they work, so that they are comfortable and can be their best selves. In addition, we want everyone to feel connected to the business, our strategy and the teams they work with.

Where hybrid working is applicable, colleagues need to strike the right balance to fulfil both of these important factors. You will find the right mix of being at home, in the office & out in the business, bearing in mind business needs, job role and level of responsibility.

Wellbeing is more than just a buzzword

Wellbeing is more than just a buzzword here

From our Wellbeing Buddies and Mental Health First Aid training to our progressive parental leave, menopause policies and Colleague Support Fund, we're committed to supporting our colleagues in every area – and at every stage – of their lives. Through our partnership with the Retail Trust, everyone at Dunelm has free access to a 24/7 Virtual GP, as well as therapy and counselling, plus information, guidance and advice in all areas of financial, emotional and physical wellbeing.

Taking opportunities

Meet Amanda, our Chief Stores and People Director, who shares how she feels empowered to take opportunities every day, why Dunelm is her happy place, and why it’s a really exciting time to join us.

Keep on growing

We want you to get as much out of working with us as possible. That's why we'll do everything we can to engage you in the process of learning, and encourage you to explore new opportunities around your particular skills and interests. For you, this includes:

Housewarming & Settling In
Housewarming & Settling In where you can find out more about the wider business, our culture, behaviours, networks and wellbeing support
Thrive, our learning and skills platform
Thrive, our learning and skills platform which gives you a blended, bite-sized, social learning experience with learning relevant to your role
Our Enterprise Leadership Programme
Our Enterprise Leadership Programme designed specifically for our strong growth potential Heads of Department to help them reach the next level in their career
Our INSPIRE Programme
Our INSPIRE Programme designed for our strong growth potential senior managers across the business to enhance their leadership capability
Our EXPLORE Programme
Our EXPLORE Programme designed to prepare our next generation of Line Managers
Personal Effectiveness
Personal Effectiveness workshops and self-led learning, also delivered through Thrive
Apprenticeships opportunities
Apprenticeships opportunities relevant to your role – from level 2 (equivalent to GCSE) through to Level 7 (equivalent to Masters)
Colleague Development Fund
Colleague Development Fund to support colleagues in accessing external training relevant to your role
Coaching and mentoring
Coaching and mentoring to support you in your current role and help you prepare for the next
Functional academies
Functional academies that offer training to support you in the technical aspects of your role
Self-awareness tools
Self-awareness tools to help you understand what really matters to you, and where your own talents and ambitions lie
Progress conversations
Progress conversations that reflect on how you're doing and define your focus areas for the coming months
Career conversations
Career conversations that explore what you want from your career, in light of your current capabilities, potential and future aspirations

Meet your team

Sasha, Finance Manager

Meet your team

I’m in my happy place when…

"There's a lot of knowledge between us and we learn from each other. But there's also plenty of scope to explore your own ideas."

Sasha, Finance Manager

Yaseen, Forecast & Modelling Analyst

Meet your team

I’m in my happy place when…

"Finance is often seen as boring, but it certainly isn't here. We're really involved with the business and it's genuinely good fun."

Yaseen, Forecast & Modelling Analyst

Rachel, L&D Programmes Manager

Meet your team

I’m in my happy place when…

"The experience I've gained is so diverse, and since I returned from maternity leave, my career has gone from strength to strength."

Rachel, L&D Programmes Manager

Abi, Internal Communications Manager

Meet your team

I’m in my happy place when…

"As a Wellbeing Buddy, I'm here to help colleagues talk openly and honestly about their mental health."

Abi, Internal Communications Manager

Rewards you deserve

Along with competitive salaries, we offer a range of other great benefits to recognise the unique contribution you bring.

Salary Advance

Salary Advance so you can access up to 50% of the money you've earned during the month, rather than having to wait until pay day

Instant discounts

Instant discounts with a range of other companies to help you stretch your budget

Pension contributions

Pension contributions to help you save for your retirement

ShareSave scheme

ShareSave scheme that enables you to save monthly and buy Dunelm shares at a discounted rate, building up your investments for a rainy day

Continuous training and coaching

Continuous training and coaching to ensure you feel confident in your current role and ready for any new challenges

Access to wellbeing support

Access to wellbeing support as and when you need it, including an online GP for you and your immediate family

Colleague networks

Colleague networks that give everyone a voice and create an environment where we all feel at home

Outstanding development opportunities

Outstanding development opportunities and all the support you need to grow your career the way you want

25 days annual holiday

25 days annual holiday plus your birthday off to celebrate, and another day when you move home, so you can get settled in

Generous discounts

Generous discounts on all our own products, in-store and online to help you make your house a home

Cycle to work scheme

Cycle to work scheme to help you keep your fitness up and your travel costs down

Charity day off

Charity day off (paid, of course) so you can volunteer for a charity that matters to you

Free on-site parking

Free on-site parking (excluding London office) and good public transport links