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Support Centre

IT Business Analyst - Commercial

Location:
Syston
Hours Per Week:
40
Vacancy Type:
Permanent
Job Description
Role Summary:

We are looking for an experienced Business Analyst to join our Commercial Tribe. The role of the Business Analyst will be to work closely with Product Owners and the delivery team to impact and evolve system and process change for all areas affecting Buying, Merchandising, Visual Merchandising and Replenishment systems in a constantly changing Retail environment

The Business Analyst will work closely with the Product Owner, Delivery Manager, QA and the development team in an agile environment to ensure that the requirements are clearly defined and agreed so that an effective solution can be developed and tested.  The Business Analyst will be expected to follow agile principles and attend ceremonies to enable the delivery of stories in sprints.  The tribe’s activities are focused around the delivery and support of Commercial solutions, but many of those processes dovetail to the broader retail/digital architecture and the role of the Business Analyst will include that X-tribe interaction.

What You'll Do:
 
• Work closely with the Product Owner and Delivery Manager to define clear user stories reflecting business requirements that add value
• Understand the business processes and support any changes
• Support other members of the squad including story writing, defining acceptance criteria, QA and defect management
• To create any documentation required to deliver change or to enhance the supportability of the service
• To respond to and support any incidents which are raised relating to the squad
T o support the end users with training and associated documentation as needed
Qualifications
 Essential Skills
 
• Have a good understanding of Commercial processes in a Retail environment
• Minimum 1 – 2 years working as a Business Analyst
• Working to tight deadlines and at pace
• Effective communication skills including verbal, written and presentation skills.
• The ability to build strong relationships and networks
• Strong multi-tasking and organisational skills
• Demonstrate willingness to be flexible and adaptable to changing work priorities.
• Previous Agile experience is advantageous
 

Desirable Skills

Knowledge of Buying/Merch/Replenishment
 Visual Merchandising processes
 
Behaviours We Like:
 Team player/ Collaborative
• Good communication skills
• Self-motivated and self-starter.
• The drive to continuous personal improvement.
• Positive outlook on work and the activities presented.
• Flexible/Adaptable.
• Delivery Focused
 
Benefits:
  • Annual leave days
  • Tech Academy continuous development 
  • Bonuses
  • Flexible working hours 
  • Agile Leicester meetups 
  • Staff discount (off sale items too) and sample sales
  • Birthday paid day off
  • Charity day paid day off
  • House moving day paid day off
  • Share save scheme
  • Peoples pension
  • Gym discount
  • Cycle to work
  • Mobile phone discount
  • Childcare vouchers
  • Plus many more from restaurant, cinema, hotel discounts and discounts on fashion retailers!