Payroll and People Services Assistant -9Month FTC

The Payroll and People Services team are responsible for the end-to-end administration of the colleague lifecycle including key areas such as:

•Sending out offers of employment to new starters

•Leaver Processing

• All Statutory Leave Processing (SMP/SPP/SSP etc)

•Statutory Returns (P11D, P60, P45 etc)

•Pension Governance & Administration

•Minimum Wage Compliance

•Payroll Processing for around 12,000 colleagues

As a Payroll and People Services Assistant with us, you will be involved in delivering a first-class service to our customers and fellow colleagues. You will either already have a grounding in relevant payroll legislation or could learn this through various channels. You will also become proficient in performing manual calculations relating to tax, national insurance, statutory leaves such as maternity, as well as be involved in relevant People (HR) administration activity.

Other duties of the role will include:

•Understand contractual terms and conditions and how these interact with relevant legislation

•Use relevant payroll related software and systems, creating, amending and viewing records

•Process relevant data to ensure our colleagues are paid accurately and on time

•Communicate professionally and effectively with internal and external stakeholders, identifying appropriate communication media for each

•Provide information, support and guidance to colleagues in all payroll related matters

•Take ownership of complex problems and following through to successful resolution seeking guidance where necessary

•Understand how to comply with all relevant payroll statutory related and contractual obligations including, tax, NI pensions etc.

• Adhere to internal and external reporting obligation deadlines

• Demonstrate in all actions and interactions the professional ethical standards relevant to the payroll profession, company values and role whilst adhering to legal requirements such as the principles of confidentiality

• Great attention to detail
• Excellent verbal and written communication skills and able to communicate at all levels
• Highly organised with good planning skills, to support the team in adhering to deadlines
• Can work well with others
• Critical thinker with problem-solving skills
• Flexible in times of change and able to adapt easily to new ways of working and processes
• Proficient in the use of Microsoft office applications
• Willing to learn new skills and develop Payroll knowledge.