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Distribution Warehouse

E-Fulfilment Analyst

Stoke - Distribution Centre
Hours Per Week:
Vacancy Type:
25 May 2022

Job Description

This role will report to our Central E-Fulfilment Manager with daily interactions with the E-Fulfilment Support Manager and Carrier team.

This is an exciting opportunity for someone wanting to expand their E-Fulfilment knowledge or move into E-Fulfilment!

Key Responsibilities

  • Producing weekly analysis of operational performance and progress to be presented to operational stakeholders
  • Maintaining strong relationships with our CCC, 3PL’s and the Carrier Team
  • Analysis of third-party invoices for payment authorisation
  • Identifying performance issues and trends through reports and working with the operation to plan improvement initiatives and corrective measures to be reviewed and implemented
  • Conducting in-depth analysis of customer delivery experience and providing solutions to improve service and in turn customer satisfaction
  • Analysis of SKU data to ensure we have product in the right Fulfilment warehouse
  • Assisting in Bank Holiday/Peak operational forecasting
  • Maintaining daily E-fulfilment capacity requirements for all shipping methods

Essential Skills & Experience

  • Experience of extracting, analysing and presenting data.
  • Excellent communication skills with an ability to translate data into easy-to-understand insights.
  • Passionate about learning and developing with a ‘can-do’ attitude.
  • Strong commercial and business acumen, being results driven
  • Ability to work in a fast-paced environment and able to positively embrace and drive change
  • Working knowledge of MS Word, Excel, Power point and Outlook