Back to results

Head Office

UX Designer

Hours Per Week:
Vacancy Type:
13 Jul 2023

Job Description

UX Designer (London or Leicester & Remote Working Options Available)

As we continue to transform our Dunelm digital platforms using the latest technologies, we have a new opportunity for a User Experience Designer to join our progressive Digital team.

You will be embedded in one of our agile crews and play a key role in discovering, guiding and delivering their roadmap.

You will also be the voice of UX within the crew, ensuring the customer's voice is heard, that the crew is data-driven and focus on design thinking while explaining your design rationale to developers, editorial staff, product owners and stakeholders.

You'll need to collaborate with other members of our growing UX chapter to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes while being able to inspire and encourage colleagues to create coherent user experiences across the whole customer journey.

The Role

  • Be comfortable with every stage of the UX process, from running discovery workshops, wireframing and prototyping, through to delivering amazing high-fidelity designs.
  • Work within a technology lead crew practising agile and be able to ensure UX has a voice and ensure the customer is always first.
  • Work closely with our insight teams to ensure ideas are built on customer-based data.
  • Run user tests via face to face or another online tooling, to help plan and execute qualitative and quantitative research projects and the use of data and insight to evolve an understanding of customer behaviour and product decisions.
  • Work with and help manage pattern libraries and design systems.
  • Never be happy with the outcomes, ensure you are always looking to push the boundaries and ensure the best outcome for the customer.
  • Be always looking to improve the ways of working with the team and the crews.


  • At least 3 years’ experience working in a UX environment with a comprehensive and up to date portfolio that includes online retail-based businesses.
  • Be passionate about product design and be able to show it.
  • Be able to create interactive prototypes that allow customers to provide clear feedback.
  • Experience working with atomic design systems.
  • Experience in running face to face user tests with customers would be an advantage.
  • Have a good understanding of Google Analytics, AB Testing Tools and User Research Best Practices.
  • Knowledge of agile frameworks and practices: Scrum/Kanban and User stories.
  • You are familiar with modern front-end web technologies.
  • Understand the importance of copywriting in the design process.

What Will Help

  • Have excellent knowledge of Figma.
  • A portfolio that highlights how you have grown into this role.
  • A portfolio that shows not just corporate work but shows your passion for this role.
  • A portfolio that includes work that is your own and work that shows the collaborative nature of the role.
  • A portfolio that demonstrates the processes you use throughout the life cycle of development.

If the opportunity to be part of shaping and transforming Dunelm’s Digital presence excites you, please apply for our immediate attention!

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations.
We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education.
We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our staff.
We are seeking applications from candidates who share our values and celebrate diversity in all its forms.