Back to results

Head Office

UX Designer

Hours Per Week:
Vacancy Type:
28 Jan 2022
Job Description

UX Designer (London or Leicester & Remote Working Options Available)

As we continue to transform our Dunelm digital platforms using the latest technologies, we have a new opportunity for a User Experience Designer to join our progressive Digital team.

You will part of our rapidly expanding agile crews and play a key role to discover, guide and deliver their roadmap and be the voice of UX in the crew, explaining your design rationale to developers, editorial staff, product owners and stakeholders.

You'll need to collaborate with other members of our growing UX team to get to the heart of what our users need, creating sketches, concepts, user journeys, wireframes and navigational prototypes while being able to inspire and encourage colleagues to create coherent user experiences across the whole customer journey.

The Role

  • Be comfortable with every stage of the UX process, from running discovery workshops, wireframing and prototyping, through to delivering amazing high-fidelity designs.
  • Work within a technology lead crew practising agile and be able to ensure UX has a voice and ensure the customer is always first.
  • Work closely with our insight teams to ensure ideas are built on customer-based data.
  • Run user tests via face to face or another online tooling, to help plan and execute qualitative and quantitative research projects and the use of data and insight to evolve an understanding of customer behaviour and product decisions.
  • Never be happy with the outcomes, ensure you are always looking to push the boundaries and ensure the best outcome for the customer.
  • Be always looking to improve the ways of working with the team and the crews.


  • At least 3 years experience working in a UX environment with a comprehensive and up to date portfolio that includes online retail-based businesses.
  • Have good knowledge in Sketch, Abstract and Invision.
  • Be passionate about product design and be able to show it.
  • Be able to create interactive prototypes that allow customers to provide clear feedback.
  • Experience in running face to face user tests with customers would be an advantage.
  • Have a good understanding of Google Analytics, AB Testing Tools and User Research Best Practises.
  • Knowledge of agile frameworks and practices: Scrum/Kanban and User stories.
  • You are familiar with modern front-end web technologies.

What Will Help:

  • A portfolio that highlights how you have grown into this role.
  • A portfolio that shows not just corporate work but shows your personal passion for this role.
  • A portfolio that includes work that is your own and work that shows the collaborative nature of the role.
  • A portfolio that demonstrates the processes you use throughout the life cycle of development.

If the opportunity to be part of shaping and transforming Dunelm’s Digital presence excites you, please apply for our immediate attention!