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Support Centre

Merchandise Assistant

Hours Per Week:
Vacancy Type:
22 Jan 2021
Job Description
The Merchandising team play a key role in how we trade our product. As a team, we ensure that we have the right product, in the right place, at the right time. We work side by side with our Buying team, managing the departments product buys through the supply chain from Supplier, through the distribution network and into our stores for our customers. Helping to trade the department is the exciting part of the role, we monitor the market and sales trends, we analyse sales performance and stock levels whilst always making sure that our product critical path remains on track.

Our team are based at our Store Support Centre in Leicester. You will work with an experienced Merchandising team who will give you both on the job training and the personal support to help get the best out of the skills you have learnt through your career so far.

The role itself:

  • Raise and maintain product orders on SAP and keep all related trackers and paperwork up to date.
  •  Ensure product allocations are prepared and uploaded accurately into SAP within the required time frame.
  • Compile campaign data for the Merchandise team.
  • Working as part of the team to maintain stock levels in line with targets whilst protecting our best volume product to ensure great customer experience and availability.
  • Complete weekly merchandising reports in a thorough and timely manner.
  • Identify and understand issues relating to old stock and agree an action plan with the Merchandiser to reduce stock levels.
  • Critical path maintenance - Updates completed weekly, ensuring issues are identified and raised to the Merchandiser.
  • The team’s first point of contact for our store colleagues – dealing with all relevant queries quickly and effectively.
  • New store openings - ensure the department trackers are kept up to date and all offer information is uploaded on time and accurately



Skills that will help you to enjoy the role:

  • Strong numerical, analytical and planning skills
  • Excellent organisation and administration skills combined with the ability and inquisitive mind to problem solve
  • A commercial eye for retail and product
  • Excellent communication skills – verbal and written
  • Strong PC skills including excellent excel skills
  • Ability to work at pace
  • Thrive working as part of a team

  • Competitive salary
  • Staff discount (off sale items too) and sample sales
  • Birthday paid day of
  • Charity paid day off
  • House moving day - paid day off
  • Share save scheme
  • Peoples pension
  • Gym discount
  • Cycle to work scheme 
  • Mobile phone discount
  • Childcare vouchers 
  • Plus many more from restaurant, cinema, hotel discounts and discounts on fashion retailers!