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Support Centre

Digital Contents Assistant

Hours Per Week:
Vacancy Type:
Job Description
Here at Dunelm we are currently looking for a Digital Content Assistant to help support us on a temporary basis until the end of the year.

As a Digital Content Assistant you will be responsible for getting our product data accurate and consistent in readiness for our new platform. We are resetting our product catalogue in terms of descriptions, attributes, filters, values, imagery, swatches to make it easy for customers to search, filter and find the products they are looking on Dunelm.com and understand, compare and buy them.

For a number of months we will also be dual running our current site alongside our new site and we have a number of tasks we will need to ensure are mirrored to ensure we have a consistent product offering and experience across the 2 sites.

Manage and deliver key tasks to agreed guidelines and processes and work at pace and with attention to detail to hit key deadlines and get it right first time and consistently in line with my colleagues and other products across the website. There is a lot of repetition and detail that you will need to work with day in day out and ensure we get through it effectively and efficiently.

Other responsibilities will include:

  • Set up of new products for the website to required guidelines and process
  • Supporting remodelling of categories and cleansing product data.
  • Support the dual running of the new site alongside the existing one in terms of managing the product catalogue
  • Accurate information communicated to customers
  • Intuitive customer journey & navigation
  • Fully committed to the brand and strategy
  • Support new Digital Assistants
  • Keep everything we do simple and efficient.
  • Annual leave days
  • Staff discount
  • Birthday paid day off
  • Charity paid day off
  • Share save scheme
  • Peoples pension
  • Gym discount
  • Cycle to work
  • Mobile phone discount
  • Plus many more from restaurant, cinema, hotel discounts and discounts on fashion retailers!